The report does not answer the question
Organise numbers, ranges and expert advice around what the customer needs to understand and do next.
Make complex health data clear and useful.
Turn reports, biomarkers and expert input into calm, useful mobile journeys.
115+Biomarkers made navigable
0→1Founding product design
ClearFrom result to useful next step
Useful when the information is precise, but the experience is overwhelming.
People arrive with a question, a worry or a decision to make, not because they want more data.
The service spans too many touchpoints
Connect booking, testing, reports, consultations and follow-up into one clear journey.
The interface feels generic or clinical
Make the product feel credible and premium without making medical information harder to use.
What the work can deliver
- Product definition and the end-to-end customer journey.
- Information architecture for tests, biomarkers, reports and plans.
- Result, range, history and recommendation interfaces.
- Booking, onboarding, consultation and follow-up experiences.
- Responsive components, prototypes and important edge states.
- Website storytelling, implementation support and design QA.
Relevant health work and thinking
A shipped product case, plus the design principle behind making health information useful.
Kaspar has shown multiple sets of skills; product design, web design, and UX. He understands design principles and applies them to his works; his interest is not only to make things look good but also to solve the problem.
Related notes
Making precise health information feel useful, calm and actionable.
10 min read
The eye finds your button last
How hierarchy helps customers find the answer before the action.
Read note →8 min readDesign the bad day first
What recovery and uncertainty look like in real product use.
Read note →8 min readAccessibility is law now
Accessible structure makes dense information easier for everyone.
Read note →Before we start
Do you need to be a clinician to design the product?
Clinical and operational expertise remains essential. The work keeps expert input visible so the right people can review every assumption.
Can you work with an existing health platform?
Yes. Support can improve one difficult journey, clarify the information structure or redesign the wider product.
Can you cover the website as well as the product?
Yes. For complex health services, the website should explain the real experience before the customer begins it.
Pricing
Three clear ways to start.
€300Live product teardown: one critical flow reviewed live, with the main issues and next steps identified together.
from €2,500Focused product project: one journey, launch, audit or product question with a defined outcome and scope.
€5,000 per monthEmbedded design support: ongoing senior product design inside your product and engineering team.
Prices exclude VAT. Scope and fee are agreed before anything begins. See how engagements are structured.
What happens on the call
Fifteen minutes, no deck, no discovery workshop to book afterwards.
You send a link and a sentence.
I look at your product before we talk, so the call opens on specifics instead of background.
You describe what feels stuck.
I tell you what I would look at first, and say plainly whether this is work I am the right person for.
A short written summary.
The approach, the scope and the fee if it makes sense to continue. No obligation either way.
Need to make a health product clearer?
Book a short call and share the product stage and the information that feels hardest to explain. You will leave with a clear next step.